Medication Management

Assistance with all aspects of the administration, monitoring and management of medication

Bulk-billed GP

Registered NDIS Provider

Group 3

NDIS Medication Management

As the only registered NDIS provider with bulk-billed GP support and in-home nursing care, SeenCare offers advanced medication management services to participants with a wide variety of medical needs.

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Maximising Health and Independence

Whether it’s for an ongoing health condition or a new illness, many people with disability need to take medications on a regular basis.

Because some medications can be complicated and difficult to take, you might find you need help with certain parts of medication management.

This might include things like:

  • Reminders to take medication at the right time
  • Help to take tablets out of packets
  • Assistance with giving yourself injections (like insulin)
  • Support to keep track of prescriptions and supplies from the pharmacy
  • Advice on dealing with side effects

While some people worry that getting help to manage medication will limit their freedom, it can actually maximise health and independence in two important ways.

1. Improved Management of Health Conditions

Ensuring you take your medications on time and in the correct dose is an important part of managing any health condition.

It’s also essential to keep track of any side effects, along with how the medication is working to control your symptoms. When you report this back to your doctor, they can then evaluate if any changes in treatment are required

Getting support with these aspects of medication management helps to keep you as healthy as possible. In turn, this can minimise the negative impact medical conditions have on your life.

2. Greater Capacity to Live Independently

Unfortunately, challenges with the management of medication is a leading reason NDIS participants end up moving into residential care.

Often, because conditions like diabetes, heart disease and epilepsy have somewhat complicated management regimes, people with disability struggle to get adequate support to stay at home.

If you have an ongoing health condition, getting support with medication management is one of the best ways to remain living independently in the community for as long as possible.

Learn More About Medication Supports

Our NDIS Medication Administration Services

As a registered NDIS provider with the NDIS Quality and Safeguards Commission, SeenCare has been independently audited and assessed to ensure our medication management services are delivered in a safe and effective way.

With GPs and registered nurses on our team, we can provide the full spectrum of medication management services to NDIS participants.

Our team are experts in helping people with complex and unique needs. So if you don’t see what you need below, please contact us to discuss an individualised medication management plan.

Medication Reminders

Get reminders to take medications in the most convenient and effective way for you. This might include:

  • Phone calls
  • Setting alarms
  • Drawing up a calendar
  • In-person reminders

Administration of Medications

We can help administer medications of all types, including, but not limited to:

  • Oral tablets
  • Creams
  • Injectable medications
  • Inhalers

High-Risk Drugs

Because our team includes GPs and registered nurses, we can help with the management of high-risk drugs, like:

  • Insulin
  • Blood thinners
  • Painkillers
  • Sedatives and sleeping tablets

Complex Medication Plans

If you have a complex treatment regime and are managing multiple medications, we can help. Staff at SeenCare can:

  • Develop a plan with you and your care providers
  • Assist with managing several different types of medications at once
  • Provide high levels of supervision and oversight
  • Check for negative interactions between medications

Communication with Doctors and Pharmacists

To ensure you stay safe and get the most benefit out of treatment, our medication management service includes:

  • Providing regular feedback to treating doctors
  • Passing on any specific issues of concern (like negative side effects)
  • Asking questions on your behalf (such as if an increase in dose is needed)
  • Supporting you while attending medical appointments

Client and Carer Education

Education can improve medication safety and maximise independence. Our team will:

  • Teach and support you to be as independent with your medications as possible
  • Provide education about relevant risks
  • Educate carers and support people
  • Answer any questions you might have about your medications

Monitoring Symptoms and Side-Effects

All medications come with a risk of side effects. It’s also important to monitor if they are controlling your symptoms. SeenCare can help you:

  • Make note of any side effects and report them to your doctor
  • Keep track of how well medications are working for your health conditions
  • Provide advice on when urgent attention might be needed for side effects
  • Develop medication-based symptom management plans

Home Environment Setup

Many medication errors occur because of an unsafe home setup. For all our NDIS medication administration clients we:

  • Assess the home for any risks (like mixing no longer used medications with current ones)
  • Setup a safe, clutter-free area for medication administration
  • Store medications in a safe place (like a lock-box)
  • Keep relevant safety aids nearby, like a sharps container and gloves

Tracking Medication Supply

Running out of medications can be dangerous, stressful and time-consuming. Our team will keep your supply up-to-date by:

  • Regularly checking your in-home medication supply
  • Liaising with your pharmacy about deliveries/pickups
  • Organising prescriptions with our bulk-billed GPs (where appropriate)
  • Keeping on top of any over/under use of medications

Leaders In NDIS Medication Management

Because we can handle all aspects of medication management “in-house,” SeenCare offers a level of integrated and holistic support that can’t be matched by other providers.

Our team of experienced support workers, nurses and GPs will work collaboratively with you. We’ll develop a plan that meets all your health and disability support needs, in line with your preferences and goals.

When you choose SeenCare, you can expect:

  • Professional staff with skills in healthcare management and disability supports
  • To be an active participant in the planning and delivery of your services
  • The opportunity to live independently in the community, even if you have high healthcare needs


  • Can NDIS support workers administer medication?

    Yes. With appropriate training and supervision, disability support workers can administer medication.

  • Does the NDIS cover medication costs?

    No. The NDIS does not cover the costs of being prescribed or purchasing medications.

  • Can you help me with over-the-counter medications?

    If they are listed on an NDIS medication chart that has been reviewed by your doctor, we can administer over-the-counter medications.

  • Can your bulk-billing GPs take over my care?

    We expect all of our clients to have a regular GP in the community for routine issues (and can provide support finding one if required). But, if you need help at short notice or can’t get to your GP, our doctors will be happy to help.

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    03 9110 1014